Client Background
Case study
altium
Altium International Sp. z o.o. specializes in providing apparatus, accessories, and complete solutions for the identification and analysis of substances in terms of their composition, structure, physical, chemical, and biological properties. The company offers analytical equipment such as gas and liquid chromatographs, mass detectors, ICPMS spectrometers, capillary electrophoresis devices, bioanalyzers, microarray scanners, and metabolic cell analyzers. Altium International’s products find applications in scientific research laboratories, institutes, and various sectors including quality control, food research, petrochemical, chemical, cosmetic, pharmaceutical, and food industries.
Challenges
Employing over 100 employees posed a challenge related to effective internal communication. Reaching all employees, especially considering diverse age groups, required a new approach. Existing tools, such as email, did not meet expectations, prompting the company to seek innovative solutions.
Products and Services
KTBnet's Solutions:
Intranet as the Heart of Communication
Altium International opted to introduce an Intranet platform based on Microsoft SharePoint as the central point of communication. This choice was justified by the earlier migration of some company resources to the Microsoft cloud. The Intranet became a tool enabling efficient information exchange across all areas of the company’s operations.
Intranet Implementation Goals
- Ensure a modern communication tool
- Address diverse needs of different age groups of employees
- Engage all employees in the compan
Implementation Plan:
Phase II: Functionality Expansion
1. Easy access and communication:
- Intuitive access to information on the SharePoint Intranet platform
- Real-time communication through notifications of new posts
2. Social integration:
- Employee integration through social tools, fostering a positive atmosphere
3. Efficiency and analysis:
- Measurable communication effectiveness through audience analysis and Intranet visits
- Employee opinion gathering through surveys and comments
4. Knowledge flow:
- Easier knowledge flow through a single place for uploading files and documents
5. Process automation:
- Streamlining administrative and office tasks through process automation
6. Onboarding of new employees:
- Smooth onboarding of new employees with access to key information in one place
Implementation process
Analysis
1. Gathering needs and expectations for the Intranet platform
2. External audit of internal communication
Implementation
1. SharePoint platform configuration
2. Securing data against unauthorized access
Launch & Promotion
1. Securing data against unauthorized access
2. Promotion among employees
Development
1. Continuous expansion of the Intranet with new content
2. Publication of engaging news based on interest analysis
Implementation Results
1. Effective Communication:
- All information reaches employees
- Simplified access to files and information without sifting through emails
2. Dynamic Communication:
- Abundance of posted updates
- High employee engagement, expressed through comments and views
3. Transparency:
- Intranet as the “sole source of truth” about what is happening in the organization